What is included in your managed IT services?
Our managed services include 24/7 support, multi-layered security, proactive maintenance and patching, cloud computing, disaster recovery and backup, monthly reporting, a central access portal for tickets and invoices, and quarterly account-manager meetings. Every agreement is tailored to the organization — we don’t sell one-size-fits-all packages.
What types of organizations do you work with?
We serve K-12 school districts, colleges and universities, municipalities and government agencies, healthcare organizations, non-profits, and commercial businesses. Clients include Western Michigan University, Portage Public Schools, Michigan State Police, Bronson Healthcare, Stryker Instruments, and Goodyear.
What areas do you serve?
We are headquartered in Portage, Michigan, in the greater Kalamazoo area, and serve organizations across Southwest Michigan, statewide, and beyond — including clients in neighboring states.
What systems do you design and manage?
We design and manage audio-video systems, surveillance, fiber, wired and wireless networks, VoIP and collaboration platforms, and access control — one partner across the technologies your organization depends on.
How much do managed IT services cost?
Pricing depends on the size and complexity of your environment and which services you need. Every engagement starts with a free consultation and assessment, after which we scope an agreement around your organization and budget — no cookie-cutter tiers.
How do we get started?
Start with a free consultation — call (269) 203-2444 or use the contact form. We begin every engagement by assessing your current environment, then deliver a clear plan with recommendations and priorities.